Drivers in Indiana take pride in their automobiles. When their vehicles are in need of servicing, they want to hire a skilled and reliable Auto Mechanic in Indianapolis IN. Unfortunately, the industry has a poor reputation for customer service. Too many mechanics are out there looking to make a quick buck and cut corners to try and maximize their profits. Hoosiers want to hire someone they can trust and who will provide excellent service. Finding a trustworthy mechanic does not need to be difficult if these suggestions are followed.
A Good Reputation
Talk to neighbors, co-workers, family, and friends about mechanics they have used in the past. Ask them about their experiences and if they were satisfied with the service they received. Would they use the mechanic again? Were the rates reasonable? Pay particular attention to garages that were mentioned multiple times. Contact the Better Business Bureau to determine if any complaints have been filed against any of the recommended companies.
Area of Focus
Some garages will focus on a limited number of vehicle makes. Verify that the shop has experience with your vehicle’s make and model. When in doubt, contact the auto dealer and ask for a recommendation to a reputable mechanic that services similar vehicles.
Professional certifications give peace of mind to customers that they are hiring an individual who has a proven ability to perform their job with skill and competence. The National Institute for Automobile Service Excellence will give an ASE Certification to professionals who have met requirements for on-the-job training and education as well as passing a test. Look for garages that are ASE certified.
Try a Minor Repair
Ideally, a vehicle owner can take their time to find a reliable mechanic. If the repair is not urgent, take the vehicle in for a minor repair or maintenance. Then the garage can showcase their professionalism and skill. If they recommend further work on the vehicle, ask for a second opinion, and gauge their response. While getting the initial service done, ask about options for more extensive repair work such as payment plans or shop warranties.
Choosing the Right Shop
Customers ultimately need to select the mechanic where they feel they are getting the best value. While a reliable mechanic may not be inexpensive, they will perform quality work. Visit our website for more information about finding a skilled and dependable Auto Mechanic in Indianapolis IN.
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